Client Testimonials
Here are just a few comments from some of our clients. We mean it when we say that one of our core values is to deliver the best client service we possibly can.
“As a owner of a small startup business, there were never enough hours in the day to focus on developing and implementing a marketing plan. Everything I did was reactive and of questionable effectiveness. Mary Ellen knew just what I needed and helped me put in place a marketing plan that is both efficient (in terms of dollars and time) and effective (at bringing in new clients). She is very professional and easy to work with. I cannot recommend her highly enough.”
“Hickman Consulting was extremely knowledgeable, professional and provided top quality work. They went beyond the call of duty and had our satisfaction as their primary goal. Mary Ellen Hickman is extraordinarily flexible and easy to work with and in the end taught us far more than we imagined about marketing our business. Hickman Consulting has our highest recommendation.”
“I thought working with a consultant by phone and email would be a difficult experience, but HCP really rose to the challenge. They were able to quickly grasp the drivers of the cruise market and precisely define what information we needed from our clients. They kept in constant communication by email and phone - without overloading us with inquiries - always getting to the point clearly and concisely. The client survey created by HCP not only asked the right questions, but elicited actionable responses from those being surveyed. We have been able to implement positive changes based on the survey responses and improve our client service!”
“They provided us with service in timely and professional manner. They demonstrated their ability to understand the current situation and produced a result that led to efficient planning and implementation. Recommendations were always clear and concise, and all the particularities of the situation were taken into account.”
“We quickly developed a close working relationship with HCP. It was easy and pleasant to work with them, as the consultants were highly qualified and had very good communication skills.”